Thanks for the response, I suspected I needed programming to turn the heaters on and off remotely.
As for temperature sensors, I will get there, I just want to get the basic functionality working first. I doubt I would use Omnistats again, I don't find their operation to be particularly intuitive, although that could be, to your other point, due to my lack of training. I have installed Crestron CHV-TSTAT's, which allow 4 sensors to be connected to one thermostat (including wireless sensors), and right now am regretting my decision to go with Omnistats.
I am waiting to hear from the installer from whom I purchased the kit as to if and when he can visit. Trouble is he is in Hampshire and I am in Suffolk, which doesn't make matters any easier. I see you list a Suffolk and a Colchester based dealer, whom I may contact so see if they will provide support. You know how it is though, "sorry mate, we didn't supply the kit"....
Many thanks once again
Marc